We process online orders within 1-2 business days and ship them to you as soon as possible. We use USPS, and charge $7 for ground shipping (3-5 business days) and $20 for priority shipping (2-3 business day) option. You will receive an email including your tracking number via firstname.lastname@example.org once your order is shipped through USPS.
Product Care Instructions
- Hand wash using cold water is recommended. If you must machine wash, do so on delicate cycle in tap cold water.
- Use a pH neutral laundry detergent like Seventh Generation.
- Remove promptly after washing, do not soak.
- Avoid contact with citric acid, citrus fruit, rust, and vinegar as these will alter the colors.
- Hang to dry in the shade.
- Do not hang or store in direct sunlight.
- Do not bleach or dry-clean.
- Iron on High (cotton) medium (silk).
- Natural dye colors will eventually fade due to sunlight and washing, minimizing the number of washes and following the instructions above will lengthen the life of your garment.
Exchanges and Returns
Exchanges - We want you to be satisfied with your purchase. If the product you receive does not fit you, you may exchange it for a different size. You will have to send the product back to us at your own expense, but we will pay to ship the replacement product back to you. Please message us through our contact form to arrange for your product exchange, and make sure to include your order number.
Returns - We hope that you are happy with your purchase, but if you are totally dissatisfied we will absolutely consider your request for a refund on unworn items. We reserve the right to deny any refund requests, and we are unable to accept returns on any panties for hygienic reasons. If we do issue you a refund, it will not include shipping fees. Please message us through our contact form to arrange for your product return, and make sure to include your order number.